Holiday Inn Express Hotel & Suites Hot Springs, an IHG Hotel

The staff were very welcoming and met every single one of our needs if they came up! The location is right in the middle of several restaurants and Walmart is right across the street for last-minute snacks! We had 4 kiddos with us and two slept on the sofa bed. When making the sofa bed up, it had an oversized sheet on it, so I went downstairs for a blanket and mentioned that all we had was a sheet on the bed and the front desk lady handed me a sheet set, a mattress topper for extra comfort and a very warm, comfortable blanket.

I loved how friendly everyone was and the pool area. The breakfast was very good!

The room was as described and spacious.

I arrived early and was able to get a room without waiting. The staff was really friendly and told us of things to do and see while there. The breakfast was really good there was plenty to choose from and it was warm and fresh. The beds were so comfortable and the pillows were amazing. I appreciate that you have good smelling body wash, shampoo and lotion not the cheap stinking kind most have.

I was blown away by how nice and extremely clean this facility was. Not sure when it was built but it has been maintained very well and seemed new. Front desk staff was very polite and cordial and I made sure to tell him later in the evening that this was the nicest Holiday Inn Express I had ever been to .